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Cancellation Policy

September 2, 2021 by aznrc

Flexible Cancellation Window: Guests can cancel their booking up to 14 days before the scheduled check-in date without any penalty.

50% Refund Cancellation Window: Guest will receive 50% of their booking if they cancel between 14 and 7 days before check-in date.

Short-Notice Cancellation: Cancellations made less than 7 days before the check-in date will not be eligible for a refund.

Refund Policy

Processing of Refunds: Eligible refunds will be processed within 3 business days of the cancellation request. The refund will be credited to the original payment method used by the guest.

Non-Refundable Fees: Please note that certain fees, such as cleaning and service charges, may be non-refundable. These will be clearly outlined at the time of booking.

Alterations to Bookings: If you need to alter your booking dates or details, please contact us as soon as possible. While we will make every effort to accommodate your request, any changes are subject to availability and may incur additional charges.

Special Circumstances

In the event of unforeseen circumstances, such as natural disasters or other serious events, we will review cancellation requests on a case-by-case basis.

Policy Updates

Infinite Spot LLC reserves the right to update this cancellation and refund policy at any time. Any changes will be communicated to guests with existing bookings.

Contact Information

For any questions or to request a cancellation, please contact us at office@infinitespot.com.

Vacation Rental Agreement
To access and download a copy of our Vacation Rental Agreement, please click here.